FAQ
Find answers to common questions about our services.
To apply for a water connection, visit the PDAM Tirta Wijaya Cilacap office or contact our customer service via phone or official app. We will provide complete guidance and the necessary forms.
The cost of a household water connection varies depending on location and connection type. Please contact us for detailed information and specific offers.
You can pay your monthly water bill through banks, ATMs, or via the official PDAM payment app. More information is available on our website.
If there is a water pipe leak, immediately contact our emergency service at 282-1234567. Our technical team will respond promptly to fix the issue.
You can submit complaints or suggestions via email, phone, or visit our office directly. We highly value your feedback to improve our services.
Yes, we provide specialized water services for small and medium businesses with packages tailored to your business needs.
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